The customer is always right.  I'll bet you have heard that a number of times, right? Wrong.  The customer is not always right.  A bad customer or client can cost you your business.  It almost happened to me.  The good news is that 90% of the people out there are a pleasure to work with. Focus on the 90% not the small minority of dead beats. 


Posted by Paul E. Casey Monday, April 3, 2017 5:01:00 PM